As professionals, are project managers too quick to jump to conclusions rather than carefully analyze an issue in search of a resolution? According to "Problem Solving vs. the Blame Game: PM Skills for All Leaders" by Laura Erkeneff, "It seems that once humans get overwhelmed, our nature often prefers to blame, make assumptions or feel guilty rather than use reason and problem solving to find solutions."
When a customer has a problem, are you quick to offer solutions? Or do you ask yourself, "What problem is the customer trying to solve?" Over the years, I have found that many issues and problems are not accurately presented and or resolved. Problems that are solved incorrectly can lead to lot of wasted time and money.
Good problem solving skills will help the project manager conserve resources and keep his/her customers happy.
Back to post "The Top 10 Skills Every Project Manager Needs"
When a customer has a problem, are you quick to offer solutions? Or do you ask yourself, "What problem is the customer trying to solve?" Over the years, I have found that many issues and problems are not accurately presented and or resolved. Problems that are solved incorrectly can lead to lot of wasted time and money.
Good problem solving skills will help the project manager conserve resources and keep his/her customers happy.
Back to post "The Top 10 Skills Every Project Manager Needs"
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