This skill sounds like an oxymoron, right? Experience has taught me that project managers must be open to suggestions from his/her stakeholders. That doesn't necessarily mean that all suggestions are taken. In fact, a seasoned project manager knows when to be firm with a decision to disregard information in order to manage the team to a common solution. To find a common solution, the project manager must be able to ensure team discussions are productive and that a "win-win" solution is developed.
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